On Friday, Federal Communications Commission Chairman Ajit Pai emphasized the importance of keeping Americans connected as the country experiences serious disruptions caused by the coronavirus (COVID-19) outbreak. During a call with broadband and telephone service providers and trade associations, Chairman Pai asked them to take the Keep Americans Connected Pledge. The Keep Americans Connected Pledge reads as follows:
1. Not terminate service to any residential or small business customers because of their inability to pay their bills due to the disruptions caused by the coronavirus pandemic;
2. Waive any late fees that any residential or small business customers incur because of their economic circumstances related to the coronavirus pandemic; and,
3. Open its Wi-Fi hotspots to any American who needs them. Shortly after the announcement, Verizon announced it would follow the pledge and waive late fees. AT&T followed suit along with over 75 U.S. telecommunications companies and trade associations.
Shortly after the announcement, Verizon announced it would follow the pledge and waive late fees. AT&T followed suit along with over 75 U.S. telecommunications companies and trade associations.